Loans FAQ
Q: I have a long history with my bank, so why look elsewhere?
A: Many people maintain a long-established history with one trusted bank. However, while your current lender may have satisfied your banking and financial needs in the past, another lender may be better suited to catering to your current or future situation, and changing financial needs. Generally your lender offers only one credit policy accompanied by one set of products. Such products may be good; however there may be better options offered elsewhere on the market. Rather than letting one credit policy determine your important lifestyle and investment decisions, it is important to look at several options. At Yes-Loans Finance, our experienced brokers are dedicated to finding a lender congruent to your individual situation, requirements, and capabilities.
Q: I have heard brokers just give the customer’s business to the provider offering the highest commission. Is this true?
A: Customer service is a fundamental tenet of the philosophy Yes Loans Finance pivots upon. As such, our brokers are dedicated to honoring an obligation to the your needs and will always endeavor to afford you with the best possible service, product, rate, and lender. Our company operates on a foundation of accountability and transparency, supplying clients with a complete schedule of fees, charges, and commissions. Our commitment to providing the best, sustainable products and service to customers is the driving force behind the many strong relationships we have established with clients and referrals we have received.
Q: What are the advantages of the services at Yes-Loans Finance?
A: Yes-Loans has forged a reputable name in the industry as a trusted, efficient broking service. Our commitment to customer service has been a driving force behind the company’s considerable growth and success in recent years. Moreover, the Yes-Loans Finance team inherently possesses the skills, experience, contacts, and understanding of the industry, allowing us to cater to your specific financial needs.
An initial consultation with a Yes-Loans broker is a free-of-charge affair in which customers need only invest their time. Our brokers strive to create a comfortable and open dialogue with the customer, whereby they can feel free to ask questions, discuss goals, and seek information prior, to making an obligation-free application. Thereafter, an experienced broker can analyse your situation, requirements, risk, and capabilities and recommend the most attractive financial option for you. Following your acceptance, your proposal will be submitted to the relevant lender on you behalf, and (ideally) will then proceed to settlement. Throughout the stringently documented process the broker will update you as to the application’s progress and maintain a frequent level of communication.
Importantly, our team also recognises that some financial areas may warrant additional specialized attention that we may not be legally qualified to provide. In such cases, we will utilise our extensive list of affiliated vetted professionals and refer you to an area-specific professional.
Q. What if my financial returns are not up to date?
A. Yes-Loans is accredited with many lenders who do not necessarily require observation of such financial data; therefore this is not an insuperable impediment. In fact, some affiliated lenders do not even insist on a declaration of an income figure.
Q. Refinancing – why would I do this?
A. Many home borrowers pay disproportionate interest rates and are subject to excessive fees. Moreover, many of these borrowers begin on a ‘honeymoon’ rate, but later proceed to a standard variable interest rate far much higher than the ideal rate. Moreover, when personal circumstances and capabilities change, you may be eligible for a much better, lifestyle-appropriate deal.
Q. Would the products a broker offers me also be available if I approach the lender directly?
A. Employing a broker is generally more ideal than approaching the lender directly. This is largely on account of the affiliation between an established broking firm such as Yes-Loans and its various lenders. Our brokers have the means and ability to negotiate further discounts for strong applicants, while our lenders know that multiple referrals on a monthly basis may be received from our brokers, rather than an individual borrower who may only borrow once or infrequently over several years. Therefore, our brokers have access to exclusive fee specials and deals, and are more favoured by lenders with regard to service, terms and pricing.
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